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Order Status
Has my order shipped?
  Orders are processed and shipped immediately unless the item is on back order. If the item is on B/O you will receive a notification. Your orders are due to arrive between 1 – 4 business days.
Email [email protected] or call 888-605-1100
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Call 888-605-1100 or Email [email protected]
How do I track my order?
  Call 888-605-1100 or Email [email protected]
My order never arrived.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
Call 888-605-1100 or Email [email protected]
An item is missing from my shipment.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
Call 888-605-1100 or Email [email protected]
When will my backorder arrive?
  Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Call 888-605-1100 or Email [email protected]

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Crimson Imaging Supplies is an HP Qualified Supplies Partner 668905CAT-1
GSA FSSI Contract Holder # GS02Q-14-D-CR0002
GSA Contract Holder MAS 75 # GS-02F-0256X